Return and Refund Policy

Return and Refund Policy

Introduction

Thank you for choosing Oberon Tattoos. We are committed to ensuring the satisfaction of our clients. This Return and Refund Policy explains the circumstances under which returns or refunds may be issued for services and products purchased through our studio or website.

Tattoo Services

Due to the irreversible and custom nature of tattoo services, all sales are final. Once a tattoo session is completed, we are unable to accept returns or provide refunds for services rendered.

Deposits

• Deposits paid to reserve an appointment slot are non-refundable.
• Deposits may be transferred to a new appointment date if rescheduling is requested at least 48 hours in advance.
• Failure to appear for your appointment without adequate notice may result in forfeiture of your deposit.

Products & Aftercare Items

We accept returns or exchanges for unopened and unused aftercare products within 7 days of purchase, provided you retain your original receipt. For hygienic reasons, opened or used products cannot be returned or exchanged unless defective.

Cancellations & Rescheduling

• Appointments can be rescheduled or cancelled with at least 48 hours’ notice.
• Rescheduling with less than 48 hours’ notice may result in forfeiture of your deposit at the artist's discretion.

Issues with Your Tattoo

Your satisfaction is important. If you experience an issue with the healing or outcome of your tattoo, please contact us within 30 days. Complimentary touch-ups may be provided at the artist’s discretion. Touch-ups do not apply to tattoos that have been improperly cared for.

Contact

For questions about our Return and Refund Policy, or to request a cancellation, reschedule, or report an issue, please email us at: info@oberontattos.com